Consulting

Our management consulting services focus on our clients’ most critical issues and opportunities: strategy, marketing, organization, operations, technology, transformation, digital, advanced analytics, corporate finance, mergers & acquisitions and sustainability across all industries in Mozambique. We bring deep, functional expertise, but are known for our holistic perspective: we capture value across boundaries and between the silos of any organization. We have proven a multiplier effect from optimizing the sum of the parts, not just the individual pieces.

Our Consulting Services

Business Plan Consulting

Direct communication with an end client is what’s at the heart of good business consulting and planning. Our advisors will work closely with your managers to understand your goals and aims. It will benefit the subsequent business plan that we’ll be working on.

Most clients hire us to compose a business plan for them. But very often they find that the process they go through is more important than those documents themselves.

Our business planning process is quick, thorough, and very inclusive. Though more structurally sophisticated businesses (which often includes IT technologies or any other unique business assets, unusual or multiple revenue streams) may require more time to be processed and assessed by our team. It’s the case when we talk about larger organizations where multiple stakeholders are involved. Companies with a Board of Directors, Advisory Board, CEO, CFO, COO, CIO, Director of Marketing, Director of Sales, etc are such examples…

Market Opportunity — a discussion of how large the business opportunity is in terms of revenue, number of customers, number of sub-markets and growth trends. Financial Projections — includes monthly cash flow projections (with all revenue sources and expenses included), pro-forma financial statements, marketing and sales costs, taxes, office space, development costs. We also provide clear and detailed explanations of the assumptions behind the financial projections.
Customers — who are they, where are they and how many are there.

Industry Overview — a general introduction to the industry.
Competition — understand the competitive landscape in as much detail as possible. If there are no direct competitors now, then who are your indirect competitors.
Supplementary Materials — patents, trademarks, trade agreements, letters of reference.
SWOT (Strengths / Weaknesses / Opportunities / Threats) Analysis.

Market Research

Serviços Moçambique provides a full service (quantitative & qualitative) of market research solutions to business clients from a range of industry sectors. We combine research insights with our business experience to deliver practical strategic advice & solutions for our client needs.

Our unique team of market research consultants have specialized skills sets in qualitative and quantitative techniques and specific business disciplines and topic areas. Our market research teams are customized as are our research projects. Teams are appointed based on the client’s issues where specialists in the research topic area, methodology requirements and analysis are brought together to provide the most valuable and insightful research team that can be formed.

Research projects and clients have included areas of segmentation, customer service/satisfaction, employee satisfaction and brand monitoring. Partnership of a highly skilled team of professionals tailored to research solutions utilisation of innovative methodologies and astute analysis techniques in-depth understanding & experience of market place problems in-depth understanding of a clients business informed recommendations.

Range of Market Research Services included.
Customer Service Monitors.
Customer/Employee Satisfaction.
Brand Monitor.
Channel to marketing communications optimisation.

Startup Consulting

Serviços Moçambique has provided startup consulting services for many businesses in Maputo and other parts of the Country. Especially, foreign companies that want to start their business in Mozambique

We applied our experience in startup consulting to uplift their business from the scratch to a higher level and they are able to compete well in their various industries. More so, leading and launching a startup business successfully required a unique entrepreneurship style, and to regularly dabble between two valuable resources, time and money, where every decision creates a line of dynamics which might put your business in the right track or swipe you away and force you to change course later on.

In Serviços Moçambique, our startup consulting services lay emphasis on practical, cost effective solutions which will actually work well for your entity. We have a great idea of what new business owners faced, ranging from a lot of ideas, tight budgets, limited resources and huge potential. Typically, startup business tends to hire consultants for three major reasons and other various reasons but these three reasons used to come to the fore-front and they are.

Mentoring Entrepreneurs.
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Market validation.
Product discovery.
Documentation and roadmap.

HR Consulting

The labor laws in Mozambique reflect its past legacy as a colony and socialist state.
Since the multiparty elections in 1994 and the development of the new constitution, changes have been made to afford greater rights to workers.
The current system makes provisions for workers in guaranteeing their rights to fair wages, vacation and safe, hygienic work environments.
There is also provision for the hiring of non-national workers although more work needs to be done in facilitating the process.
For example, foreign workers may be contracted on the basis of a tightly regulated quota system whose purpose is to provide opportunities to Mozambicans.

To guide you through confusing compliance requirements and give guidance on how to handle difficult employee situations with best practice at the forefront, is invaluable. If you find managing your people time consuming and it means you take your eye off the ball, then our HR Advice line and Support service is for you!

We act as an extension of your business which means you have your own dedicated HR expert who will compliment your existing set-up, depending on your needs. – we work with you to streamline your people processes and unravel employment legislation.

What’s more, we offer these services on a retained or ad-hoc basis so total flexibility to meet your business requirements.

LOCAL CONTENT Policies seek to promote the supply of domestically produced goods and services and the employment of the local workforce. They generally require that a producer sources part of its inputs or labor forces from the domestic economy. It is an important instrument for the promotion and development of the national industry for the supply of goods and services and also for the promotion and development of national human capital.

On the other hand, mandated preferences for buying goods or services from locally-owned or locally-based suppliers; compulsory targets for expenditure on made-in-country products; quotas or ring-fenced job positions for national citizens in the workforce – these are viewed frequently as impositions by government, undermining the operational efficiency of a business, driving up costs, increasing risks around product or service delivery times, quality and reliability; and ultimately increasing the cost-risk of capital or reducing returns on investments.

Employment law advice.
Recruitment and selection.
Induction programmes.
HR support and employment advice for managers.
Handling of performance, absence and disciplinary issues.
Local Content Plan.
Local Participation.

Legal Management Consulting

Serviços Moçambique provides comprehensive know-how in various areas of legal consulting:

Our key members and collaborators have a lifetime of experience in international and local firms. We have advised on complex transactions on the market through different industries, mining, fishing, oil & gas and agriculture.

Ongoing assistance in company law issues and management of foreign companies. Drafting of complex contracts with your customers and partners abroad. Labour law advisory to foreign companies and employee secondments. Securing and collection of receivables abroad.

Cross-border business transactions.
Company formation abroad.
Lease and real property projects abroad.
International distribution law.
International arbitration proceedings.

The expertise you need to move forward

Doing Business in Mozambique

We are passionate about helping our clients achieve practical results with real impact!

+ (258) 82 299 9735

Get in Touch

Serviços Moçambique operates in line with international standards, policies and procedures. Our set of core values and a strong code of ethics guides our business decisions, creating a corporate culture that fosters teamwork, intellectual growth and leadership.

Our dedicated team of professionals and collaborators include key players from all sectors across Mozambique, business managers, entrepreneurs, project engineers, HR specialists, attorneys and research specialists with extensive experience in the local and regional market. We are deeply engrained in the culture, language, laws and local regulations of this unique market allowing us to tailor solutions to our clients’ needs.
We have been providing high-quality consulting and procurement services in Maputo to a diverse base of clients from sole traders to multinational enterprises across a variety of industries and sectors, mining, manufacturing, construction and finance among others. The wealth of experience we have gained from our clients also fortified our role as top notch business development advisors.

We operate in Maputo, Pemba, Beira, Tete, Nacala and Nampula, dedicating all of our resources to the long-term success and general well-being of our clients.