ERP Implementation

With an ERP solution, you can store data about your daily business tasks in one secure, centralised system. This provides essential insights into the overall health of your company, including areas for improvement – and ensures financial and regulatory compliance.

As your consulting company, Serviços Moçambique will ensure the ERP implementation and delivery of work to tailor the system beyond “go live”. As far as tailoring, this may include additional product training, creation of process triggers and workflow, specialist advice to improve how the ERP is used in the business, system optimization and assistance writing reports, complex data extracts or implementing business intelligence. 

A critical part of the ERP Implementation project will be the planning and testing of the implementation. Serviços Moçambique will perform analysis in your current business processes and matches them to the corresponding processes in the ERP system, which results in configuring the ERP system to your businesses’ needs.

Adding Value to your Business

It’s impossible to ignore the impact of ERP in today’s business world.  Examples of specific business benefits include:

• Human resources

Manage all interactions with employees through various channels. Generate a 360° view of your permanent and contract employees.

Payroll, time tracking, individual department scheduling and timesheets, succession planning, and hiring information all live in one place and can sync directly with financial and accounting tools to give companies a cohesive understanding of how human resources directly affect the financial health of the whole company.

• Finance/Accounting

Designed to fit accounting systems! This feature  aggregates financial information from across all the connected modules, which gives a company a complete picture of their revenue and spend. These tools help companies roll up profit and loss reports from financial reports and build forecasts that take into account information from the entire company.

• Helpdesk & Support

Companies in the service sector with a high level of customer involvement face the challenge of processing a large number of customer enquiries. With this feature you can define service level agreements, execute service requests against the SLA, measure sensitivities and non-conformances.

• Supply Chain Management

Supply chain issues can back up your entire revenue stream! This feature will assist you in identifying potential issues in the supply chain, monitoring supply and filtering results all with real time visibility, increased service levels and reduced supply chain costs.

• Order Processing

While work order software alone brings continuity to the sales and service sectors of a company, integrating order processing software directly with an ERP gives business analysts insight into inefficiencies and improvements across the sales cycle.

• Inventory and Procurement

Similar to the issues that supply chain management software solves, inventory and procurement software helps companies manage their warehouse and stockroom inventories. These tools ensure that companies keep the right amount of product in stock to cover seasonal and expected surges in demand. These tools, when connected with an ERP, help companies forecast product supply needs and ensure the right staff, shelf space, and logistical coverage.

• CRM

Get a 360° view of your customer, by evaluating and analyzing all data that comes together in your CRM. A CRM in an ERP houses complete customer contact information and makes account notes available to all stakeholders in the purchase and production process. With this feature you will:

• Follow-up on your Prospects
• proactive reporting from your system
• periodically Invoice your customers
•  re-invoice your customers
• Structure your contracts
• Run Marketing Campaigns 
• Comprehensive customer information

Compliance is a set of rules, instructions, guidelines or specifications laid out by the relevant authorities and in Mozambique, these matters are governed by the Tax Authority of Mozambique (Autoridade Tributária de Moçambique) which aims to “ensure the effectiveness, efficiency, and equity of the application of the taxation and custom policies of the country, guaranteeing a greater convenience for the taxpayers to comply with the tax obligations and by creating a larger capacity to detect tax non-compliance and fiscal evasion”. Therefore, companies must find new ways to manage data more efficiently across increasingly global systems in order to avoid non-compliant activities, and Serviços Moçambique is ready to assist you!

 

Risks of Non-compliance with Tax Laws in Mozambique 

Governments take an exacting approach towards the enforcement of tax laws given the ongoing need for revenue and in Mozambique is not different. Therefore, companies who do not comply with the rules and regulation specified by the authorities run the risk of non-compliance with the Tax Laws which results in heavy implications. Some risks are as follows:

• Penal actions and financial losses to the organization due to mismatch in return and records
• Business bad reputation and integrity
• Customer loyalty is impacted

Serviços Moçambique has come up with the right ERP solution to meet compliance deadlines and focusing on eliminating manual processes and Enhancing efficiencies for tax reporting.